Tag Archives: service

Flipkart to Announce Exclusive Smartphone Brand, Smartphone, and Value Added Service on April 17

Flipkart on Sunday teased two new announcements expected on April 17 that are set to “disrupt the mobile phone landscape” as part of an exclusive partnership with a tech giant. While the company does not blatantly suggest which tech giant this will be, it does mention that the disruption will happen “in a BIG way”. From what past rumours… Read More »

Google I/O 2017: Google’s Augmented Reality Tech Gets a Boost With Visual Positioning Service

You may be familiar with Google’s Project Tango that uses sensors to track motions and size up your environment. Google has been investing quite a bit on Tango, which is at the core for the company’s push into both virtual reality and augmented reality. The company announced at Google I/O its new VR tech called WorldSense as well… Read More »

EU Brexit chief sees special care for financial service ties

The European Union’s Brexit negotiator Michel Barnier said on Saturday that the EU will demand “special vigilance” before letting British financial firms access the bloc because of the large risk London could pose to the EU’s financial stability. Responding to a report in the Guardian which said he had told EU lawmakers that he wanted a special deal… Read More »

5 Actionable Social Media Takeaways from the Customer Service Summit

The Incite Group held its 6th annual Customer Service Summit in New York last week, and as is my custom at conferences, I live-tweeted (using hashtag #INCITECS) as a form of note-taking. This makes it much easier to share my learnings later. Much of the discussion was about customer service social media, with great case studies from brands… Read More »

Netflix shares soar as video service posts jump in subscribers

Netflix has shaken off growth worries with new subscriber numbers that beat estimates and sent its shares soaring. The video streaming company added 3.2 million international customers in the last three months, far more than the 2 million analysts had predicted. In the US numbers rose by 370,000, as hit shows such as Stranger Things and Narcos won… Read More »

WikiLeaks Threatens Twitter It Will Start Its Own Micro-Blogging Service

Reacting to Twitter’s permanent ban on Milo Yiannopoulos, the tech editor at conservative news site Breitbart and one of the micro-blogging site’s most offensive users, WikiLeaks has threatened to start its own Twitter because of “cyber feudalism”. In an online exchange of words between WikiLeaks and Twitter CEO Jack Dorsey, WikiLeaks posted: “We will start a rival service… Read More »

Twitter introduces new customer service features to make it easier to give feedback to companies

A few tweaks and new buttons will make it easier to deal with customer service representatives on Twitter Even though Twitter has undergone some major changes recently, it’s always been a place for people to give feedback (sometimes positive, often negative) to companies. Now, the site is making the whole customer service experience a little better, with a… Read More »