From ghost restaurants filled with robots to smart ovens that can read recipes, food technology will continue to evolve in 2019. Automation, robotics and artificial intelligence (AI) will continue to be an important part of the industry next year. In addition, consumers will be able to influence food technology trends through their preferences and shopping habits.
The number of ghost restaurants, also known as delivery-only restaurants, will continue to increase in 2019. These establishments exist only to cook and deliver food to customers who place online orders. Although you cannot pick up orders directly because there are no storefronts, consumer demand heavily influences ghost restaurants. As customers ask for faster deliveries, these businesses will turn to more automation and robots for efficiency. Changes will include robots that flip burgers and manage the grill to AI programs that decide which part of the meal to cook first and automatically reorder ingredients.
Zina Mavroeidi, the CEO of e-Fresh, shares, “Consumers are in a position to set new requirements when it comes to their own customer experience. Fast deliveries will be topped by a request for increased accuracy and freshness in orders, which comes with the support of specialized software,” Mavroeidi explains.